FAQ

Please find answers to commonly asked questions below. Should you have any other queries please Contact Us


What are your delivery costs & time frames?

SphynxBoyz offers $6.95 flat rate shipping on all domestic orders within Australia, and $19.95 flat rate shipping on all International orders (outside of Australia).

All orders will be shipped within 1-2 business days of receiving cleared payment.

Domestic delivery is handled by both Australia Post and Sendle, and is subject to their terms and conditions. Please allow 3-10 business days for delivery in Australia. International shipping times will vary, but please allow up to 14 business days for delivery to most countries.

What payment methods do you accept?

SphynxBoyz accepts payments via PayPal and Bank Deposit (Australia only). Customers without an existing PayPal account can still pay using a credit or debit card and do not need to sign up. PayPal is one of the safest ways to pay online where every transaction is monitored and heavily guarded behind advanced encryption. For more information visit https://www.paypal.com/au/


What is your returns policy?

SphynxBoyz's main priority is our customer's satisfaction. We will offer a refund or exchange on any unworn/unused items as per the stipulations in our Returns Policy


What are SphynxBoyz clothes made from?

Here at SphynxBoyz your cat's comfort and health are our top priority. For that reason we use ONLY cotton based fabrics to manufacture our garments. Therefore our clothes allow your cat's skin to breath and are soft and comfy on their delicate skin.


Will SphynxBoyz garments fit other breeds of cats?

SphynxBoyz garments have been specifically tailored to fit the Sphynx body type and to not hinder your cat’s mobility. They will also fit other breeds with similar body types and short hair, such as; Devon Rex, Cornish Rex, Siamese, Orientals, etc.


How do I wash and care for my SphynxBoyz clothes?

SphynxBoyz clothes are machine washable. We recommend turning them inside out, washing them with like colours on a cold setting, and line dry in the shade. Do NOT tumble dry, dry clean or bleach your SphynxBoyz garments.


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